WHY BUY FROM US?
Empire chopsticks will speak for themselves. While you wait for your new set of chopsticks to be delivered into your hands, here are a few things that will help you have ease and confidence in us and your purchase.
We are one of Australia’s largest chopstick stores! Not only do we have a large range of chopsticks and rests but we are also renowned for our enthusiasm to ensure your tableware looks exquisite. We have an extensive range of unique designs that have been carefully hand selected. Our store has been designed for quick and effective searches so you don’t waste your time looking at anything you done need or want.
Chopsticks for All
Regardless of your age, gender, origin or occupation, we have catered for you. By hand selecting an extensive range of chopsticks, rests and bowls, we are sure your needs and wishes will be met.
Your experience does not start when you receive your delivery. From the moment you visit our website, we aim to give you choice, great prices, quality, ease of delivery and an anticipation for making your next meal or gift something worth boasting about.
FREE SHIPPING ON ORDERS OVER $80
We offer free shipping to anywhere in Australia for all orders over $80. We use Australia Post for all our deliveries so you’ll get a fast and professional service that covers the entire country. All of our shipping is tracked and fully insured to help your order arrive quickly and safely.
30 DAY EASY RETURNS
We understand that when you buy chopsticks online, it may be difficult to imagine it in your hand or on the table. We’ve provided you with 30 days to decide if your new purchase is a keeper. If you decide that you want a refund or exchange please contact our team promptly and we will be happy to assist you.
We are proudly a 100% Australian-owned company! By purchasing from us you’ll be supporting a local business and our enthusiastic employees which helps to keep our great country moving forward. When you buy from us you can be rest assured that your purchase is being shipped from within Australia and being handled by a team with superior local knowledge.
When you shop online it’s imperative that your personal details will be kept safe by the company who is handling them. Our payment system uses the latest 256-bit SSL security encryption technology to ensure your personal details are safe and protected. We also accept payment via Pay Pal and Afterpay and both offer secure online payment processing.
FRIENDLY CUSTOMER SUPPORT
We want to ensure that we are here for you before, during and after buying with us as you are extremely important to us and we are passionate to ensure you are being taken care of. That’s why we’ve assembled a friendly, knowledgable and fun Customer Support Team to help make your experience with us as fantastic as possible.